For the Month of August, BHD's average Tech call-back time has been 45 minutes. With all our Techs being Retail Pro v8 and v9 Certified, as well as additional Tech staff recently added, we are proud to have significantly reduced the call-back time to customers who have experienced technical issues.
We constantly strive to improve our service to customers, making Big Hairy Dog the #1 Retail Pro support company worldwide.