BHD Customer LITTLE PALM gets High Rating!

Big Hairy Dog customer, Noble House, is a luxury hotel chain with 6 locations in popular resort locations around the country. One of their properties, LITTLE PALM, has been ranked by 'The Age', an Australian publication since 1854 (www.theage.com) as #38 out of the 50 best hotels in the world.

Little Palm is located in Summerland Key on Little Palm Island, a tiny private island reached by speedboat from the Lower Florida Keys. Little Palm Island was once a favorite playground of presidents (Roosevelt and Truman) and still draws American celebrities.

The hotel offers 30 secluded bungalows. The beach is narrow, but the sense of peace and privacy is enormous, as there are no televisions or phones available to the guests. If you are fortunate enough to visit the hotel, you will be amazed - it is truly first-class. If you are unable to visit in person, visit them online and view the beauty it offers. www.littlepalmisland.com

BHD Tech and Training Lead Times

BHD Techs and Trainers are booked out weeks in advance. Please call as soon as you anticipate needing tech support to get a time reserved on the calendar.
BHD Tech Support Line: 916-368-1070

TRAINING:
Phone appts starting 4/5 (JEFF)
Phone appts starting 4/7 (TANYA)
Phone appt starting 4/11 (COLT)

Onsites starting 4/11 (COLT)
Onsites starting 4/11 (JEFF)
Onsites starting 4/28 (TANYA)

TECH:

Phone appts starting 3/22
Onsites starting 4/6

Supreme Court ruling on requesting zip codes during a credit card transaction

A couple of weeks ago the Supreme Court in California ruled that asking a customer for their Zip Code during a credit card transaction violates privacy laws and therefore cant be done anymore.

Any customers using Credit Pro, PPM or PC Charge are affected by this ruling because Retail Pro requires a Zip Code when doing a manual charge. A manual charge is one where the credit card won't swipe for some reason and you have to type in a credit card number.

Credit Pro and PPM are not PA-DSS compliant, and if you have not already, you should remove this software from your computer immediately and properly address the associated compliance issues.

All California customers currently using PCCharge should switch their credit card application to either Shift4 or the Retail Pro EFT link. These two credit card softwares can have the Zip Code requirement turned off.

Please call BHD Sales at 800-377-7776 for assistance with ensuring that you are using the correct credit card software and are not putting your business at risk.