- Is it the correct model of hardware to work with your version of Retail Pro?
- Does it have all of the cables you need?
- Does it require additional programming?
- Does it even work the way its supposed to?
Here is a actual customer scenario:
You just bought a physical inventory scanner from eBay. You test it by scanning an item, and it appears to work okay, so you hire your employees to work overtime to conduct a physical inventory. A few minutes into the job, you realize the unit you purchased from eBay at $150 is not what it's cracked up to be! It's missing cables and it's not programmed to work with Retail Pro. You have to tell your staff that the physical will need to be done manually. You end up spending more money in physical labor than you 'saved' by buying this scanner on eBay rather than from Big Hairy Dog."
When you purchase hardware from BHD:
- We guarantee it will be the correct model to work with your version of Retail Pro.
- We include all the necessary cables to work properly with your version of Retail Pro.
- All programming costs are included in the price of the hardware.
- We guarantee that it is a working unit before we ship it.
- We offer a built in 1 year 24-hour replacement warranty if it stops working, and we pay for shipping on the replacment and the tech time to get it re-installed!
- We offer a FREE 1-month loaner of any hardware outside of the warranty period to those with current membership.
Big Hairy Dog is invested in your success! We know that excellent customer service includes warning our customers of potential disaster. It is in your best interest that we recommend BHD hardware for all of your Retail Pro hardware needs.
Feel Free to call a BHD sales rep at 1-800-377-7776 if you need to purchase hardware.