Thats Right! You can now track Medical Payments for purchases of medically prescribed shoes.
For more information, call a BHD Tech at 916-368-1070.
Monday, June 29, 2009
Thursday, June 18, 2009
ConsumerMan asks, "Whatever happened to Customer Service?
ConsumerMan Herb Weisbaum, reports, "I receive a constant stream of complaints from MSNBC readers who are angered by shady business practices, upset by poor service and frustrated that no one seems to be looking out for them. "
"The attitude at many companies today seems to be that helping a customer figure out how to use the product they just purchased is a waste of money. This is especially true with hi-tech companies, where tech support is generally rated as appalling. Playing by the rules seems so 'old-fashioned'".
Big Hairy Dog, in business for 16 years, is just about as 'old-fashioned' as they come, when it comes to Customer Service! We believe that customer satisfaction is a two-way success. Our reputation for outstanding, old-fashioned customer service is what Big Hairy Dog is build upon.
In fact, we take such pride in our customer's expectations being exceeded, we have created a 'Book of Customer Quotes' from letters and emails we've received through the years from customers who have taken the time to write in and thank BHD for it's honest, unrelenting, day-in and day-out support. We'd like to share just a few of some recent comments with you:
“April took excellent care of us, personally dropping off the replacement items and tech Support got us up and running right away. BHD is the best!”
Cynthia, Archangel Gabriel Bookstore (St Anna Greek Orthodox Church)
“I am very pleased with Retail Pro and Big Hairy Dog. “The service has been excellent! I don't know why all other dealers do not do business as you do! You always make your customers feel #1!
Art, AJ Fine
“The install appointment with Werner went very, very well - in fact, I would say his professionalism, flexibility, and straightforward talk exceeded expectations. It was an easy couple of days. Please convey our great thanks and appreciation.”
David, Lair of the Golden Bear
“Colt does a great job. He is very knowledgeable on the product and really helps us out a lot when he's here.”
Mike, Yosemite National Park
“The Medicare tracking of customer accounts is working just fine. Thanks to Jeff for his patience and excellent training. He should get a raise, he's very good.”
Ginny, Physicians Footwear
“Thanks Christina, the training video is so simple to follow. You guys are great in customer service. You are always ready to help and I really appreciate that. Keep up the good work.”
Chris, Lindsey Wildlife Museum
The collection of comments is numbered in the hundreds. Those expressions of appreciation from our customers is it's own reward for a job well done. Big Hairy Dog 'breaks every rule to take care of it's customers.' And the loyalty we receive in return, makes it all worth while.
"The attitude at many companies today seems to be that helping a customer figure out how to use the product they just purchased is a waste of money. This is especially true with hi-tech companies, where tech support is generally rated as appalling. Playing by the rules seems so 'old-fashioned'".
Big Hairy Dog, in business for 16 years, is just about as 'old-fashioned' as they come, when it comes to Customer Service! We believe that customer satisfaction is a two-way success. Our reputation for outstanding, old-fashioned customer service is what Big Hairy Dog is build upon.
In fact, we take such pride in our customer's expectations being exceeded, we have created a 'Book of Customer Quotes' from letters and emails we've received through the years from customers who have taken the time to write in and thank BHD for it's honest, unrelenting, day-in and day-out support. We'd like to share just a few of some recent comments with you:
“April took excellent care of us, personally dropping off the replacement items and tech Support got us up and running right away. BHD is the best!”
Cynthia, Archangel Gabriel Bookstore (St Anna Greek Orthodox Church)
“I am very pleased with Retail Pro and Big Hairy Dog. “The service has been excellent! I don't know why all other dealers do not do business as you do! You always make your customers feel #1!
Art, AJ Fine
“The install appointment with Werner went very, very well - in fact, I would say his professionalism, flexibility, and straightforward talk exceeded expectations. It was an easy couple of days. Please convey our great thanks and appreciation.”
David, Lair of the Golden Bear
“Colt does a great job. He is very knowledgeable on the product and really helps us out a lot when he's here.”
Mike, Yosemite National Park
“The Medicare tracking of customer accounts is working just fine. Thanks to Jeff for his patience and excellent training. He should get a raise, he's very good.”
Ginny, Physicians Footwear
“Thanks Christina, the training video is so simple to follow. You guys are great in customer service. You are always ready to help and I really appreciate that. Keep up the good work.”
Chris, Lindsey Wildlife Museum
The collection of comments is numbered in the hundreds. Those expressions of appreciation from our customers is it's own reward for a job well done. Big Hairy Dog 'breaks every rule to take care of it's customers.' And the loyalty we receive in return, makes it all worth while.
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