As you may be aware, Storefront Lagarde, who provides an e-commerce shopping cart application, has been purchased by Dynacorp. This application is experiencing some technical issues which apparently is a result of a service change implemented by Dynacorp.
BHD has customers who are using Storefront's shopping cart with the ECI link for their webstore and may be affected by this situation. Therefore, Retail Dimensions, Inc. (RDI), who provides the ECI link to various shopping cart applications, recommends those BHD customers using Storefront move their hosting to Appiledi.net unless there you a compelling reason to stay on StoreFront.
Please call Kurt Beeken at RDI, who will assist with the move and facilitate getting your webstore up and running again as quickly as possible. Each customer will need to arrange for the hosting with Applidi. Kurt can be reached at: 503-644-5301, ext. 112
We will continue to update you as more information becomes available. If you have any questions, please feel free to call a BHD Tech at 916-368-1070.
Thursday, February 26, 2009
Adobe Acrobat products vulnerable to abuse
THE FOLLOWING FROM METASPLOIT:
Over the last two months, rumors of an unpatched vulnerability in the Adobe Acrobat products have been circulating. Last Thursday (the 19th), the Shadowserver folks confirmed that there is an exploit in the wild and that they had obtained a sample. A few hours later, Adobe confirmed the issue in their official advisory. McAfee, Symantec, and others have all chimed in saying that they have samples dating back as far as January and even December of last year. Symantec published a response almost a week before the Adobe advisory.
After a period of inexplicable silence on mitigations for a known code execution vulnerability in its Reader and Acrobat product lines, Adobe has finally posted public information on the problem but the company’s response does not offer a difinitive solution to the problem.
For more information on this, please refer to article entitled "Adobe swings and misses as PDF abuse worsens".
Big Hairy Dog is not aware of any of its customers being affected by this issue. however we want to make you aware of it in case you may encounter it at a future time. As always, we encourage you to call a BHD tech with any questions of any type at any time.
916-368-1070.
Over the last two months, rumors of an unpatched vulnerability in the Adobe Acrobat products have been circulating. Last Thursday (the 19th), the Shadowserver folks confirmed that there is an exploit in the wild and that they had obtained a sample. A few hours later, Adobe confirmed the issue in their official advisory. McAfee, Symantec, and others have all chimed in saying that they have samples dating back as far as January and even December of last year. Symantec published a response almost a week before the Adobe advisory.
After a period of inexplicable silence on mitigations for a known code execution vulnerability in its Reader and Acrobat product lines, Adobe has finally posted public information on the problem but the company’s response does not offer a difinitive solution to the problem.
For more information on this, please refer to article entitled "Adobe swings and misses as PDF abuse worsens".
Big Hairy Dog is not aware of any of its customers being affected by this issue. however we want to make you aware of it in case you may encounter it at a future time. As always, we encourage you to call a BHD tech with any questions of any type at any time.
916-368-1070.
Monday, February 23, 2009
Retail Pro offers Loss Prevention Customization
Big Hairy Dog knows that today’s retail businesses are often challenged by theft and store liability. Thefts from customers as well as employees, including Worker’s Compensation claims can have a draining effect on a company’s bottom line.
BHD now offers a Loss Prevention customization which integrates Retail Pro software with video surveillance systems to provide an efficient and effective means of managing these retail challenges.
From your company’s back room, or from home, you can:
* Monitor employee performance
* View customer transactions
* Investigate security and liability issues
* See synced video & sales info on 1 screen
Operators can determine if items are being rung up and scanned correctly. An unlimited number of transactions can easily be stored and retrieved and the systems are scalable so when requirements change, systems can grow to meet them.
Protect your hard-earned profits from theft and liability. The video integration is seamless and affordable. There is no better way to screen employees, and stop un-prosecuted theft.
Tom Grenache, from CA State Railroad Museum has this to say,
“I was not a big believer in the need for such a product before we agreed to test it, but I've changed my mind while using it. While it does function as a "security system", its presence in our back office helps me monitor service on our sales floor. During the day we leave the monitor on a 4-screen view. At a glance I can view the registers in use, customers in line, and the hidden corners of our store. While any camera system can show video of a transaction, this application combines a video clip with the details of our Retail Pro transaction. With a visual record of every transaction (showing line item detail), every void, and every tender, there's absolutely no questions when it comes to employee transactions.”
For more information on this HOT new feature, contact Buddy at: 800-377-7776
BHD now offers a Loss Prevention customization which integrates Retail Pro software with video surveillance systems to provide an efficient and effective means of managing these retail challenges.
From your company’s back room, or from home, you can:
* Monitor employee performance
* View customer transactions
* Investigate security and liability issues
* See synced video & sales info on 1 screen
Operators can determine if items are being rung up and scanned correctly. An unlimited number of transactions can easily be stored and retrieved and the systems are scalable so when requirements change, systems can grow to meet them.
Protect your hard-earned profits from theft and liability. The video integration is seamless and affordable. There is no better way to screen employees, and stop un-prosecuted theft.
Tom Grenache, from CA State Railroad Museum has this to say,
“I was not a big believer in the need for such a product before we agreed to test it, but I've changed my mind while using it. While it does function as a "security system", its presence in our back office helps me monitor service on our sales floor. During the day we leave the monitor on a 4-screen view. At a glance I can view the registers in use, customers in line, and the hidden corners of our store. While any camera system can show video of a transaction, this application combines a video clip with the details of our Retail Pro transaction. With a visual record of every transaction (showing line item detail), every void, and every tender, there's absolutely no questions when it comes to employee transactions.”
For more information on this HOT new feature, contact Buddy at: 800-377-7776
Thursday, February 05, 2009
A reminder from Mick Malaney, President of Big Hairy Dog Information Systems
Each day I speak with many BHD customers who teach me how to improve BHD. They know more about BHD than I do. They use our products and services. Are we helping our customers manage their technology? How can we be better?
Contact me: 916-803-3939 or mickmalaney@gmail.com.
I want to hear from you.
Tuesday, February 03, 2009
CLEAN HOUSE WARNING FOR PEOPLE WHO USE ECI.
"STATED SIMPLY, DO NOT CLEAN HOUSE ON ITEMS THAT ARE STILL ACTIVE ON THE WEB."When you add an item in ECI it picks a LINK ITEM. you can see this link item by looking that the style view and add ITEM SID. It will display an Item sid of just one item of the entire style; this is the LINK ITEM.
The client used automark and the link item fit the criteria, no active documents in RPRO and a 0 OH QTY. so it cleaned house on that item. IF you clean house on the link item it will remove the style from the catalog. as we have all seen with ECI sometimes things dont remove themselves properly from the catalog or the web. She cleaned house 2 weeks ago and the items were still on the web untill she called today and said Items were not deleting we Ran the Purge deleted items button and it worked properly and removed it from the catalog and removed it from the web on the next polling.
The client used automark and the link item fit the criteria, no active documents in RPRO and a 0 OH QTY. so it cleaned house on that item. IF you clean house on the link item it will remove the style from the catalog. as we have all seen with ECI sometimes things dont remove themselves properly from the catalog or the web. She cleaned house 2 weeks ago and the items were still on the web untill she called today and said Items were not deleting we Ran the Purge deleted items button and it worked properly and removed it from the catalog and removed it from the web on the next polling.
Sunday, February 01, 2009
Take BHD on your next trip!
Have you got a trip planned that will take you to a special place of interest? Send us a picture of yourself at your destination wearing a Big Hairy Dog T-shirt, and we'll post your picture on our website.
Just let us know when you have a trip planned, and we'll send you a BHD T-Shirt. Have your picture taken in front of a global icon, or just a place you enjoy visiting. Send us your picture, and be a part of the Big Hairy Dog global T-shirt movement.
Just let us know when you have a trip planned, and we'll send you a BHD T-Shirt. Have your picture taken in front of a global icon, or just a place you enjoy visiting. Send us your picture, and be a part of the Big Hairy Dog global T-shirt movement.
Big Hairy Dog is Global!
Take a look at the scope of BHD's service around the world.Big Hairy Dog is the only Retail Pro service provider that supports customers world wide. One of our customers, Milan Group of Boutiques, transferred to Big Hairy Dog for service and tech support.
Milan Group of Boutiques, located in the heart of the Singapore Shopping District, is one of the earliest established ‘Luxury Italian Fashion’ retailers in its area. It includes three high-end shops which offer a dazzling assortment of top Italian labels.
Why did Milan Boutiques transfer to BHD? Here's what they had to say, "We talked to several dealers outside Singapore and found BHD to be the best fit, even though it was the furthest distance from Singapore. BHD has improved our entire retail operations.
After using their Emergency Tech Service we immediately had confidence in their ability to serve the global customer. For the past 3 years we’ve been impressed by BHD’s professional online and email support and the competency of their Techs. With BHD’s use of best practices, we know they will play a large role in serving their global customers."
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