The new version of Trend Micro Internet Security (TM 2009) has been changed, affecting the operating speed of Retail Pro. On TM 2009, Retail Pro runs slower when it is running on a workstation. The operating speed of Stand Alone PC's are not affected by this latest version.
NOTE: Big Hairy Dog is installing TM 2008, which causes no negative effect on the operating speed of Retail Pro.
There is no way to turn off the ‘On Access’ scanning in this new version and excluding Retail Pro from the scanning does not help the speed.
So for right now, Retail Pro users can not upgrade to Trend Micro Internet Security, TM 2009. We will keep you updated as to the resolution of this issue. If you have any questions, please call a BHD Tech at 916-368-1070.