Friday, May 23, 2008

FIX for SYSTECH DIAL-UP ERROR

In the SYSTECH units that have been sent out to upgrade from modem, there are three optional dialup numbers that were initially programmed by the SYSTECH manufacturer. Big Hairy Dog has discovered the primary (default) dialup phone number to IP translation is INVALID, (800-950-8950). If you use this number to dialup, you will receive an error message saying “This number cannot be reached from you calling area.”

There are two other phone numbers translating to IP. These are:
877-529-5688
800-866-1764.

Both of these numbers are valid roll-over numbers, and can be used without error.

If you are experiencing this error, please call Big Hairy Dog at 800-377-7776, and we will correct this issue for you.