As an independent retail owner, it’s understandable to assume that when there’s a glitch in technology that it only happens to the little guy. Truth be told, the big guys experience the same hiccups in their technology as everyone else. The following was copied and pasted from CNN Money.com.
Gift card glitch at Wal-Mart
World's largest retailer says it has resolved problems processing gift cards.
December 27 2007: 11:06 AM EST
NEW YORK (AP) -- Wal-Mart, the world's biggest retail chain, said Thursday it had resolved problems that delayed the redemption of gift cards.
In a statement, Wal-Mart said once it discovered the problem, it investigated and found that a "third-party verifier's systems had an inadvertent processing error." The discount chain said the error caused delays in gift card verifications for several retailers.
"The issue was resolved yesterday afternoon. We apologize for this inconvenience to our customers," the store said in the statement.
When reached for comment, Wal-Mart said it could not provide any additional details on the matter.
