Monday, October 22, 2007

BHD's Great Customer Service Just Got Greater

As most of you know, BHD Techs and Trainers are traveling somewhere nationally or internationally almost every day. Now when Techs or Trainers leave home, they take with them a broader objective. They travel to assist not only the customer requesting the onsite, but other BHD customers who happen to be located in the same area.

That's right - Techs now travel with a list of all BHD customers located in the area of their onsite, and if time permits, will stop by other customers to answer questions or assist in any way needed. We are providing unscheduled onsite visits at absolutely no charge. We've just broken another one of our own rules to take the best care possible of you - our valued customers.

Keep an eye on our Techs on Tour schedule at: www.bighairydog.com/techtour.htm. You may be getting an unexpected visit from a BHD Tech or Trainer next time they're in your area. We never stop looking for new ways to be the best Retail Pro service provider in the industry.