Friday, February 23, 2007

BHD HAS THE BEST CUSTOMERS IN THE LAND!

Why does it pay to work with a national company like the dog? The answer is our customers. Today, we had a customer who was attempting to upgrade her remote store. The store is 3 hours and another state away from her. Yesterday, she arrived at the store only to discover that a BHD tech could not help upload the data. Today, she drove back to the store and got a similar answer. Apparently, the remote location didn’t have a DSL line. Meanwhile, BHD Service Group contacted a local customer who opened their computers and allowed our techs to download the data to her. Now, that’s customer service brought to you by another customer! Thanks Oregon, from BHD and your Washington neighbor-in-need.