Wednesday, February 28, 2007

Daylight Savings Time 2007

The U.S. Energy Policy Act of 2005, passed by the U.S. Congress July, 2005, extended Daylight Saving Time (DST) in the U.S. by approximately four weeks. As a result, beginning in 2007, DST will start three weeks earlier on March 11, 2007, and end one week later on November 4, 2007, resulting in a new DST period that is four weeks longer than previously observed. These four weeks are referred to in this article as the "extended DST period".

Unless certain updates are applied to your computer, it is possible that the time zone settings for your computer's system clock may be incorrect during this four week period. This depends on where you live and which time zone you have selected. To see the time zone settings on your computer, follow these directions.

When your time zone settings are incorrect your clock may be off by one hour, and certain applications running on your Windows based computer may not display the correct time. To address this, Microsoft is providing many free updates and tools that will update your system automatically.

All computers in the United States must be upgraded before March 11, 2007. If users fail to update their operating system by the March 11th, any documents created within Retail Pro will likely display and store time zone information incorrectly. Application of the Daylight Savings Time maintenance pack afterwards will not correct these former documents

Friday, February 23, 2007

BHD HAS THE BEST CUSTOMERS IN THE LAND!

Why does it pay to work with a national company like the dog? The answer is our customers. Today, we had a customer who was attempting to upgrade her remote store. The store is 3 hours and another state away from her. Yesterday, she arrived at the store only to discover that a BHD tech could not help upload the data. Today, she drove back to the store and got a similar answer. Apparently, the remote location didn’t have a DSL line. Meanwhile, BHD Service Group contacted a local customer who opened their computers and allowed our techs to download the data to her. Now, that’s customer service brought to you by another customer! Thanks Oregon, from BHD and your Washington neighbor-in-need.

Vista and those funny commercials


Microsoft's Vista is being tested at BHD and customers will be notified shortly of its' effectiveness in relations to Retail Pro. In the mean time, enjoy the commerical that currently demonstrates Vista vs. Mac.


Monday, February 19, 2007

BHD IS OPEN TODAY

Reminder to Customers:

BHD is open today, President’s Day. Out of curiosity, BHD staff members contacted most vendors and other associates involved with the point-of-sale industry. Many, if not all, are closed today. BHD is open when BHD customers are open. As a result, BHD is closed two days out of the year: Christmas and New Year’s Day. Furthermore, BHD remain opens after hours for emergency technical support, including weekends.

BHD Technical Staff

Clarification

There is a clarification required on an earlier report titled "Rivals Mend Their Differences...and Win". It was ommited in the article that the previous game, the rivals had mended their differences...AND LOST! they were handily shown the overwhelming loss by 7 points at the hands of the forementioned Tech_HarryPotter and Tech_NerfGunner. while they later came back to win by 3 in the following game, it is wise to note, that they are, still, in fact, the bigger losers.

Friday, February 16, 2007

Rivals Mend Their Differences...and Win

In an outstanding show of sportsmanship, two long-time table tennis rivals gapped their personal conflicts and did something they had never done before. They won. Tech_Harrypotter, of the losing team, had this comment after viewing the newly formed duo "Part finesse, part power...they're a perfect blend." That was his comment even after suffering defeat 21-18. Poor_Werner had no post-game comment. One eyewitness heard him mumble, as he walked off the court, "Just wait 'til I have my lion shirt on next Friday."

Table Tennis has become a BHD phenomenon since the table was purchased circa Summer 2006. Hall of Famers include Nathan "sticky-paddle" Bodhiprasart & Buddy "quit after I lost once" Gobbell.

Dell OptiPlex and Windows Update

The latest update from Microsoft has an (Optional) Hardware Update - the "Via Storage - Primary IDE Controller" - that will cause the OptiPlex to "Blue Screen" on restart, requiring the user to choose "Last known good configuration" when re-booting.

DO NOT INSTALL THIS DOWNLOAD if you have the Dell OptiPlex.

How to discover the Dell model: when starting up there will be a "Dell" startup screen with a progress bar located bottom-middle...the model can be found just above the progress bar.

Training and Tech Lead Times

TRAINING:

Phone appts starting week of 3/5
Onsites starting 3/12

TECH:

Phone appts starting week of 3/5
Onsites starting week of 3/19

Tuesday, February 06, 2007

Tech and Training Lead Times

TRAINING:

Phone appts starting on 2/26
Onsites starting on 3/16

TECH:

Phone appt starting on 2/20
Onsites starting on 2/23