An issue has been discovered in the Sage BusinessWorks Version 7 Enhanced Tax Reporting feature that affects customers who:
- Use v7 Payroll, and
- Use Enhanced Tax Reporting to generate W-2's, (Note:W- 2s printed using the standard W-2 printing option under Payroll > Taxes > Print W-2 Forms are not affected) and
- Have a Deduction or Other Pay set up and have designated to use W-2 box 14, and
- Have included an "ID to use"
Note: CA SDI is printed correctly in box 14.
Issue:
In Maintain Deductions, if 14 is entered in the "Box Number to use" field, but the "ID to use" field is left blank, the deduction WILL show on the Enhanced Tax Reporting W2 in box 14 (identified as "W2 Box 14") correctly. However, if you enter a code in the "ID to use" field, the deduction will NOT show in Box 14.
Remedy:
1. In Maintain Deductions, delete the text in the "ID to use" field and save the deduction.
2. Launch Enhanced Tax Reporting, select the W-2 form and move forward to the W2/1099 Preparer grid (be sure to select "new form" not "existing draft").
3. Select the drop-down arrow on the additional Box 14 column and select "Undefined".
4. Select the drop-down arrow again, and select Box 14. This will bring up a prompt for you to "Enter text you wanted printed in Box 14 on Form W2."
5. Enter your desired label in the text box and click OK.