Since the dawn-of-time, beginning in 1993, BHD tech staff has pleaded, begged and even barked at customers to backup their inventory data. Every customer has access to a backup device regardless of whether it’s an older port or a newer USB device. Still, to this day, customers call tech staff wondering what to do with a crashed computer and no backup information to restore onto a new pc.
Years ago, BHD instituted a policy that provided FREE training to any customer who did not know how to backup their data. A customer simply needed to contact BHD Service Group and arrange for a backup appointment with a trainer. In 2006, two customers received backup training. So, BHD staff tossed in the towel and waited for calamity. In 2006, it rained buckets. Hard drives crashed; data lost; angry customers. In a short few days it will be 2007. Again BHD will pay, train, hold-hands, baby-sit, follow-up and do whatever it takes to ensure a customer can backup their data. Have a Happy New Year.
BHD Tech Staff