We have been entering the /poll /proc in the RPROCIN.exe as parameters. These parameters were given to us by RTI (developers) and it is incorrect.
Colt remembered seeing a webinar also from the developer with the correct parameters. They are as follows
create a new task called RPRODB. choose run program and browse to your RPRODB.exe. under parameters entere /poll /proc and have it run after process in delay 1 minute
Seee picture for example. any questions please call BHD support.