In retail pro, WS prefs there is a max gift card ammount. A client called in today with a down call today they could not sell a $3000 gift card. we called paymentech and aparently paymentch has a gift card auth ammount limit on thier side of $1000. So the RPRO setting is useless unless it is under $1000.
We were able to sell 3 gift cards for 1000 Each as a split tender on the same invoice.
Tech support at Paymentech said we would need to speak to your paymentech rep to increase your default gift card limit.