BHD is often asked how bugs are managed between software developer (IP) and Software support (BHD). The following is a routine example.
The latest RetailPro 8.52 URC released on August 8th has been found to contain a problem in the XZout.exe file. The details of this problem are outlined in the CCU release notes below. A revised core containing the corrected XZout.exe has been distributed to the Partners Website. http://partners.retailpro.com/RP852.php . For those of you that have already downloaded the core released on August 8th, the latest version of XZout can be downloaded from the Tools and Utilities area of the website. Latest Update: 852XZ081106.zip . You only need this file in order to bring the August 8th your core up to date. If you have any questions related to this re-release please feel free to contact us here in support.
Client Controlled Update
08/11/2006
All Users
A Client Controlled Update is being provided to resolve the following issues:
Issue Description:
16056 - Tax Breakout in XZ Is Incorrect Does Not Match Reports
RTI Solution: An update to this issue is the fact that the discrepancy for the values was not based on the exe that was being used but is a rounding issue with a specific preference that is used. By default, retail pro sets tax decimal values to 5. If this is used, the numbers are correct and display as the user expects them to, however, if you set your tax decimals display to 2 or other then 5, your values within the x/z will be off as described by Jason H. in the original issue. A fix has been made such that X/Z will not follow the lead of reports.exe to recognize this preference setting during its calculation of the tax details.
Technical Support Note: While this will address the issue outlined in the bug, please be advised that there is still a discrepancy between Reports.exe and XZ.exe. The issue surrounds data used in investigation of the fix. It was found that users may have receipts that contain item and row # information = to 0. This could be the case if the items were deleted after the document had been posted, bridged in or edited with the repair tool.
SQA is asking for the assistance of the technical support staff in working with client to determine how invoices with 0 record row information got in the database or provide full data for review in house on this issue.
This is a separate bug
It is imperative that our support team be kept in the loop with respect to those issues that are still outstanding or have been uncovered during the testing and review of this fix.
Please review outstanding issue 16061 and 16062 within the BTF Devtrack database prior to release.
File Location(s):
T:\Products\8-Series\852\Updates\Client Controlled Update\OSD\852XZ081106.zip
A controlled update is one that is merely intended for a specific client for which this problem is severely affecting. The changes made within this release will be in effect within the General Update Release Cycle of issues.
Please contact SQA if there are any additional questions or concerns.
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2006 IslandPacific/RetailPro User Conference
September 11-12 2006
Caesar's Palace, Las Vegas, NV
visit http://www.islandpacific.com/2006uc or call
(949) 476-2212 for more information