RMA (Return to Manufacture)
BHD is the only company that provides a 24 hour replacement warranty on all of its hardware meaning you buy a component from BHD and it breaks, you get a replacement within 24 hours.
The 24 hour replacement warranty can extend up to two years, depending upon the component.
LOANER PROGRAM
After the warranty period, BHD will loan its customers a replacement component for 30 days, at which point, the customer can purchase the replacement or send it back. The loaner program is at no charge to the customer - with the exception of shipping cost.
3RD PARTY LOANER PROGRAM
Furthermore, BHD is the only company that will loan a customer a replacement component for a broken item which was purchased by a competitor.
As far as BHD staff knows, no other competitor matches these policies.