Mick, writes...

It's Sunday night, I'm in the tub with my baby boy, Joe. I'm giving him a bath and we're playing with the bubbles when my cell phone rings. It's one of my customers. They had experienced a power outage and could not reconnect to their server. As, I'm explaining to her that I'll hunt down one of my techs, she interrupts me to ask if I was in a bathtub. Apparently, she heard my son splashing. I looked around for the hidden camera. I confirmed her suspicion. I explained to her that I was giving my newborn a bath. She apologized for calling but thought that BHD tech was available 24/7. I told her it was but that it didn't mean we were sitting at desks at 9:00pm on a Sunday night. BHD Tech Art called her ten minutes later and all was good. Prospective customers think it's hype when we make the claim that BHD "Breaks every rule to take care of its' customers." I thought this story, would illuminate prospective customers as to what the aforementioned credo means. BHD is a special company.