New Customers Want To Use Webinar

Due, to the recent success of the BHD Webinars, new customers (those who are not trained on the use of Retail Pro, yet) want to take advantage of the webinar training. "The problem arises when new customers ask questions, that, well, new customers ask," states Senior Trainer Jeff Kenshol. "For that reason, we encourage veteran customers to utilize the webinar's "refresher-training-approach and steer our new customers to the individualized one-on-one training with their trainer. The webinar is designed for those who have used Retail Pro and are familiar with the screen shots. "Otherwise, a new customer will become startled and even confused to the extensive or advanced nature of the webinar," states Kenshol. "Once a customer is trained by a BHD trainer, the webinars will enhance their new found knowledge of Retail Pro."