New Release for IPMS

IRVINE, CA, February 9, 2006: Island Pacific, Inc. (IPIN.PK) a global leader in retail industry Point of Sale/Store Operations, Planning, Merchandising and Multi-channel software solutions is proud to announce the release and general availability of IPMS Version 3.1. This highly anticipated version of Island Pacific's Merchandising System (IPMS) software has been successfully implemented with launch customer Bentley Leathers of Canada.

unable to over tender credit cards

spoke with Al at fiddlers green again about the store credit issue. we tried it multiple times, you can not overtender credit cards in 8.52 because credit card companys charge a different rate (21% per day) for cash advances rather that regular purchaces (6% APR). this is why over tendering credit cards is not allowed. so what all used to do in old versions is ring the 3 items and then overtender the credit card and then give back store credit. Since Overtendering the credit card is no longer allowed this does not work. if you ring the items and then try to ring -100 for the SC the SC is not available if you have the check SC option in system prefs beacsue the balance on the invoice total is positive and it will not allow a 0 balance SC customer to use SC on this invoice. If you turn off the switch to check SC availabity then it works but now you have the issue of people using SC who do not have one. the answer to Als issue was to with no items on the invoice put the -100 and choose SC. since the balance of the invoice is 0 it will work and allow you to choose change SC 100 then choose the back button and list the items and then go back to tender and now the items are listed with the prepayment of SC.

error 429 in plugins

I came across this error with the UPS link at norcal in XP
429 error with other plugin and usually re-registering the RDA2.dll fix the problem registered worked fine
here was the detail of the issue
they are unable to import information back into RPRO they are getting an activeX control error. I have made screen shots and have attached the screen shots to the issue. they recieved a new UPS comptuer which is XP. world ship is now on that machine. the export from worldship to retail pro still works. but the import does not on the XP machine. the import does work on the 2000 machine it was originally setup on. I think it is a service pack issue on XP which is blocking the active X conrtolls just like what happend with ECI short and long description.

BHD Techs to appear at MAGIC

As the trade show season winds down, BHD techs have been busy helping Retail Pro users from around the country and abroad who have dropped in the BHD booth. This week, BHD Techs will be performing their free tech support at the Magic Show in Las Vegas. Stop by the BHD booth with your questions and expect to receive the #1 Retail Pro support available. The booth number can be found at http://www.bighairydog.com/tradeshows.htm.

BHD endorses Trophy Queen

Normally, you won't read about a hot young designer on the BHD blog. But, in an attempt to get her name and products out to interested merchants, BHD President Mick Malaney has allowed a posting for the Trophy Queen. Check her out at www.trophyqueen.com. Yes, that's Jenny Parker (the Trophy Queen) on her Indian! "I found Jenny after reading about her in a publication," says BHD President Mick Malaney. "I was looking for something unique for the Mrs. and after perusing her website, I called her." Today, Sandy Malaney proudly displays her original Trophy Queen "bowling" diaper bag. "Jenny's designs are as original and durable as anything I've seen," says Sandy Malaney. "We love her style too." Jenny's designs are available to interested merchants. If, you are seeking one-of-a-kind designer items for your clients, do not hesitate to give Jenny a call today. Her contact information is posted on her website.

report training on webinar a success

Last night, customers logged onto the new webinar training and learned about Retail Pro's reports section. Customers were shown how to create custom reports as well as intereprit the comprehensive list of standard reports. Senior Trainer Jeff Kenshol spent two hours manuvering customers through the reports training. Future webinars are listed at www.bighairydog.com.

New Customers Want To Use Webinar

Due, to the recent success of the BHD Webinars, new customers (those who are not trained on the use of Retail Pro, yet) want to take advantage of the webinar training. "The problem arises when new customers ask questions, that, well, new customers ask," states Senior Trainer Jeff Kenshol. "For that reason, we encourage veteran customers to utilize the webinar's "refresher-training-approach and steer our new customers to the individualized one-on-one training with their trainer. The webinar is designed for those who have used Retail Pro and are familiar with the screen shots. "Otherwise, a new customer will become startled and even confused to the extensive or advanced nature of the webinar," states Kenshol. "Once a customer is trained by a BHD trainer, the webinars will enhance their new found knowledge of Retail Pro."

Spyware Doctor

"Spyware Doctor" anti-spyware software will cause errors in Retail Pro. logging into rpro you get a message that the system date has changed, when they choose yes to apply the date to rpro, the message does not go away. if you click no and get an access violation.

turn off the spyware doctor and it works fine.

The following information was forwarded to BHD by Island Pacific. The information is intended for Retail Pro resellers use only. However, BHD desires to inform its customers, whenever possible, of the ongoing development of Retail Pro. It's important that BHD customers have confidence in knowing that Retail Pro is in continous development. Therefore, please read the following for informational use only.

9.1 Pre-Beta Evaluation Release Now AvailableThe long awaited release of 9 series point of sale is nearly here!
The upcoming beta release of Retail Pror 9.1, which will include full point-of-sale functionality, is eagerly anticipated by the Island Pacific/Retail Pror Business Partner network. To give the network an early look at the product, we are pleased to be making a pre-beta evaluation version of Retail Pror 9.1 available.
This pre-beta evaluation version will help the Island Pacific/Retail Pror Business Partner network become familiar with all the features that are available in Retail Pror 9.1. We welcome you to try the software in your testing labs and give us your feedback and insights.
Limitations
Please keep in mind that this is a pre-beta release. This pre-beta release contains all of the basic functionality that will be included in the final beta release; however, it does have the following limitations:
· Performance optimization has not been done, so some actions may take longer than they will in the final beta version.
· Hardware support is not available for all hardware devices
· Electronic funds transfer (EFT) is not available.
Restrictions
This pre-beta release is for INTERNAL EVALUATION BY BUSINESS PARTNERS ONLY! This release is NOT intended for end users. DO NOT under any circumstances install this product or any part of it at an end user's business or job site.
Please note that we will not require an un-install and reinstall of the product for any of the beta sites that are currently on version 9. These sites can be upgraded under the direction of the beta management team.
As with previous versions of Retail Pror 9 Series, you must update your Enterprise Communication Manager (ECM) installations at each BTF or Oracle station that will be communicating data with this 9 Series installation. (There is no 9.0 to 9.1 inter-version communication supported.)

IN NEED OF PT UNITS

No matter how many portable data collectors BHD purchases it's never enough. During January and Feburary the units are rented out. During the first quater of each year BHD puts the word out to customers who have completed their physicals and want to make some money renting out their units. The policy is simple: the customers contact each other and work out the rental fees. If the customer using the units breaks one, they pay to have it fix. Customers who are interested can contact BHD Service Group: 800-377-7776. The ladies will give you the BHD rental rates, contact info. and answer any questions.